Privacy Policy

Last updated: 15 July 2026

This Privacy Policy explains how [COMPANY LEGAL NAME] (“EduLinky”, “we”, “us”) collects, uses, shares and protects your personal information when you use the EduLinky mobile app and website (together, the “Service”). By using the Service you agree to this Policy.

Information we collect
How we use it
Legal bases
How we share it
Service providers
How long we keep it
Your rights & choices
Children & minimum age
Security
International transfers
Changes
Contact us

1. Information we collect

Information you give us

Account: your name, email address, password and the role you choose (student, teacher or institution).
Profile: your city and approximate location, profile and gallery photos, biography, subjects, hourly rate, availability, and — for teachers — qualifications, teaching experience and introductory video links.
Verification documents: teachers upload certificates and credentials so our team can verify them. These are stored privately and are not shown to other users.
Content you create: messages you send to your matches, reviews and ratings you write, job cards and applications, and any reports you submit about other users.

Information we collect automatically

Approximate location: to show you people and opportunities nearby and to display distance. You control your city, and we store an approximate geographic area rather than a precise pinpoint.
Device & usage: device identifiers, push notification tokens, app version, and basic diagnostic and interaction data used to run and improve the Service.

2. How we use your information

To create and manage your account and profile.
To power discovery — showing you relevant people and job cards near you — and to create matches when interest is mutual.
To enable messaging between matched users.
To verify teacher credentials and display verified badges.
To send you notifications about matches, messages, applications and account activity.
To keep the community safe: reviewing reports, moderating content, and enforcing our Terms.
To process subscriptions and provide premium features.
To comply with legal obligations and protect our rights and users.

3. Legal bases (where GDPR or similar law applies)

We process your information on the basis of: performance of a contract (to provide the Service you signed up for); your consent (for example, location and notifications, which you can withdraw); our legitimate interests (keeping the platform safe and improving it); and legal obligations.

With other users: your public profile (name, photos, city, subjects, rating and — for teachers — verified status) is visible to other users so the Service can work. Your messages are shared with the person you matched with. Your verification documents, email, exact location, blocks and reports are never shown to other users.
With service providers who process data on our behalf (see below).
For legal reasons: to comply with the law, enforce our Terms, or protect the safety of our users.
In a business transfer: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. Service providers

We rely on trusted third parties to operate the Service. Each processes only the data needed for its function:

Google Firebase / Google Cloud — authentication, database, file storage, push notifications and hosting.
RevenueCat — subscription management.
Apple App Store & Google Play — processing of subscription payments. We do not receive or store your card details.
Resend — sending transactional and account emails.
Google Maps Platform — location search and place lookup.

6. How long we keep your information

We keep your information for as long as your account is active. If you delete your account, we delete or anonymise your personal information within a reasonable period, except where we must retain certain records to comply with the law, resolve disputes, or enforce our agreements — for example, records of reports or safety actions may be retained for moderation and legal purposes.

7. Your rights & choices

Depending on where you live, you may have the right to access, correct, delete, export, or object to our use of your personal information, and to withdraw consent. You can:

edit most profile information directly in the app;
control location and notification permissions in your device settings;
unsubscribe from non-essential emails using the link in any such email;
request account deletion, or exercise any of the rights above, by contacting us at privacy@edulinky.com.

8. Children & minimum age

You must be at least [MINIMUM AGE] years old to use EduLinky. If you are a minor in your country, you may only use the Service with the involvement and consent of a parent or legal guardian, where the law permits. We do not knowingly collect personal information from children below the minimum age; if we learn that we have, we will delete it.

9. Security

We protect your information with encryption in transit, access controls, and app-integrity checks. Sensitive documents such as teacher certificates are stored so that they cannot be read by other users. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any incident.

10. International transfers

EduLinky uses cloud infrastructure that may store and process your information in data centres outside your country, including in the region where our provider hosts our database. Where required, we rely on appropriate safeguards for such transfers.

11. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you in the app or by email. Your continued use of the Service after a change means you accept the updated Policy.

12. Contact us

Questions about this Policy or your information? Contact us at privacy@edulinky.com, or write to [COMPANY LEGAL NAME], [REGISTERED ADDRESS].

Read our Terms & Conditions →